Privacy Policy

Effective Date: December 7, 2024

Welcome to Green Dial Communications. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website greendial.in or use our services. It also outlines your rights under GDPR and other applicable laws.

1. Information We Collect

We collect and process the following types of information:

a. Personal Data You Provide:

Contact Information: Name, email address (e.g., team@greendial.in), phone number, and address.
Service Information: Details provided when you inquire about or purchase our digital marketing, BPO, or other services.
Communication Data: Information shared via contact forms, emails, or WhatsApp.

b. Automatically Collected Data:

Technical Information: IP address, browser type, operating system, and device details.
Usage Data: Pages visited, time spent, clicks, and referring URLs.

2. How We Use Your Information

We use the collected data for:

Providing Services: Delivering digital marketing, BPO, video production, or corporate event management services.
Customer Support: Responding to inquiries and resolving issues.
Marketing: Sending updates, promotions, or service-related information (with consent).
Improvement: Enhancing user experience, website performance, and service delivery.
Legal Compliance: Adhering to laws, regulations, and contractual obligations.

3. Sharing Your Information

We do not sell your data. However, we may share it with:

Service Providers: Third-party tools for payment processing, email services, analytics, etc.
Legal Authorities: When required by law, regulation, or court order.

All partners and providers we work with comply with GDPR and ensure data security.

4. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law.

5. Security Measures

We take the following steps to protect your data:

Encryption of sensitive data.
Secure servers and regular vulnerability checks.
Limited access to personal information within our team.

However, no method of transmission over the internet is completely secure. We encourage you to contact us immediately at team@greendial.in if you suspect unauthorized access or data misuse.

6. Your Rights Under GDPR

As a data subject, you have the following rights:

Access: Request access to your personal data.
Rectification: Request corrections to inaccurate or incomplete data.
Erasure: Ask us to delete your data under certain conditions.
Data Portability: Receive your data in a commonly used format.
Object: Opt-out of specific processing (e.g., marketing emails).

To exercise these rights, email us at team@greendial.in.

7. Cookies

Our website uses cookies to enhance user experience. You can manage or disable cookies in your browser settings. Refer to our Cookie Policy for details.

8. Third-Party Links

Our website may link to external sites. We are not responsible for the privacy practices of these websites. Please review their policies before sharing information.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have any questions or concerns about this policy or how we handle your data, please reach out to us:

Green Dial Communications
Address: Thangam Complex, 25A, S Bypass Rd, near Annai metals, Tirunelveli, Tamil Nadu 627005, India
Email: team@greendial.in

Green Dial – Trusted Digital Marketing Agency in Tirunelveli. Delivering customized digital solutions to boost your brand and grow your sales.

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